Glen EV Technologies Ltd  which wholly owns and operates the GEV Top Up service(s) and app. This privacy policy will explain how our organization uses the personal data we collect from you when you use our app. The policy for GEV Top Up’s website can be found at www.gevtopup.com there and the policy for Glen EV Technologies can be found at www.glenev.com

Topics:
1. What data do we collect?
2. How do we collect your data?
3. How will we use your data?
4. How do we store your data?
5. Marketing
6. What are your data protection rights?
7. Changes to our privacy policy
8. How to opt out
9. How to contact us
10. How to contact the appropriate authorities

1. What data do we collect?
Glen EV Technologies Ltd through its app GEV Top UP collects the following data:
Personal identification information (Name, email address, phone number, etc.)

• Information about how you use the app and the products and services that it enables.
• Information about your interactions with us.
• Payment information will be held and processed by Stripe payment systems. Their privacy policy can be found here.
• Energy consumption information: information about your charging quantity and history using our chargers.
• Location information when you allow access in the app
• We require camera access for you to scan GEV Top UP QR codes on the app. If you don’t want to do this you can manually input the charger number.

2. How do we collect your data?
You directly provide Glen EV Technologies Ltd through our GEV Top Up app with most of the data we collect. We collect data and process data when you:

• Download the app from the approved locations
• Register as a user for our app
• Use the app to charge your electric vehicle or otherwise interact with the app.
• Voluntarily complete a customer survey or provide feedback or interact with our
  social media or via email.
• Allow location access within the app.
• Scan GEV Top Up QR codes from your phone.

Glen EV Technologies Ltd may also receive your data indirectly from the following sources:

• Stripe Payment Company
• Our technology partners
• Energy providers

3. How will we use your data?
Glen EV Technologies Ltd collects your data so that we can:

• rocess your order and manage your account.
• Deliver and improve service(s).
• Generate and send invoices/receipts.
• Communicate with you regarding your service(s).
• Email you our newsletter or special offers on other products and services
  we provide.
• Provide requested information and discussing account/service queries.
• Monitor usage of power and delivery of smart energy solutions to the charge points

we operate.

• Maintain consent records as required by law.
• Locate the nearest GEV Top Up location for you
• Know what charger you are charging at and your energy consumption for accurate
  billing and maintenance of our systems.

 

4. How do we store your data?
Glen EV Technologies Ltd will securely store your data for as long as is necessary for the purposes it was collected for and/or in order to comply with any legal obligations the Glen EV Technologies Ltd has in this respect.
5. Marketing
Glen EV Technologies Ltd would like to send you information about products and services of ours that we think you might like, we will not share your data with third parties for marketing purposes.
You have the right at any time to stop Glen EV Technologies Ltd from contacting you for marketing purposes or giving your data to other members of Glen EV Technologies Ltd.
If you no longer wish to be contacted for marketing purposes, click the unsubscribe link on the contact we made or contact us at office@glenev.com and you will be removed from our mailing lists.

6. What are your data protection rights?
Glen EV Technologies Ltd would like to make sure you are fully aware of all of your data
protection rights. Every user is entitled to the following:
The right to access – You have the right to request Glen EV Technologies Ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Glen EV Technologies Ltd correct any information you believe is inaccurate. You also have the right to request Glen EV Technologies Ltd to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Glen EV Technologies Ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Glen EV Technologies Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Glen EV Technologies Ltd processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Glen EV Technologies Ltd transfer the data that we have collected to another organization, or directly to you,
under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: office@glenev.com
Call us at: +353 1 901 0403
Or write to us: Glen EV Technologies Ltd, Eden Gate Centre, Farrankelly, Delgany, Co.
Wicklow, A63 XF64, Ireland.

7. Changes to our privacy policy
Glen EV Technologies keeps its privacy policy under regular review. You will receive
notification of these changes through this app. This privacy policy was last
updated on  20/05/2021.
8. How to opt out
You can opt out of our service but deleting your account within the app or on our website.
And deleting the app from your device(s).
9. How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Glen EV Technologies Ltd has not
addressed your concern in a satisfactory manner, you may contact the Information
Commissioner’s Office.
Address: 6 Earlsfort Terrace, Dublin 2, D02 W773.
Phone: +353-1-639 5689
Email: info@oic.ie
10. How to contact us
If you have any questions about Glen EV Technologies Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: admin@glenev.com
Call us: +353 1 901 0403
Or write to us at: Glen EV Technologies Ltd, Eden Gate Centre, Farrankelly, Delgany, Co.
Wicklow, A63 XF64, Ireland.

How do we collect your data?

You directly provide GlenEV Technologies Ltd with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or interact with our social media or via email.
• Use or view our website via your browser’s cookies.
• Download and use our app.

GlenEV Technologies Ltd may also receive your data indirectly from the following sources:

• GlenEV Technologies Ltd registered installers
• Stripe Payment Company
• NAYAX
• Channel partners such as your car dealer, or home builder.

How will we use your data?

GlenEV Technologies Ltd collects your data so that we can:

• Process your order and manage your account.
• Maintain your contract.
• Deliver and improve service(s).
• Generate and send invoices.
• Communicate with you regarding your service(s).
• Email you with special offers on other products and services we think you might like.
• Provide requested information and discussing account/service queries.
• Make credit decisions
• Monitor usage of power and delivery of smart energy solutions.

If you agree, GlenEV Technologies will share your data with our partner companies so that they may offer you their products and services.

• Agents or contracted partners for the installation/maintenance of products and services
• Advertising / Marketing partners: We may share or disclose personal data in order to run advertising campaigns and conduct market research and analysis.

When GlenEV Technologies Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

What are your data protection rights?

GlenEV Technologies Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request GlenEV Technologies Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that GlenEV Technologies Ltd correct any information you believe is inaccurate. You also have the right to request GlenEv Technologies Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request that GlenEV Technologies Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that GlenEV Technologies Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to GlenEV Technologies Ltd processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that GlenEV Technologies Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: https://gevtopup.com/help/

Or write to us: GlenEV Technologies Ltd, Eden Gate Centre, Farrankelly, Delgany, Co. Wicklow, A63 XF64, Ireland.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

GlenEv Technologies Ltd uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – GlenEV Technologies Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – GlenEV Technologies Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. GlenEV Technologies Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The GlenEV Technologies Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

GlenEV Technologies keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on  19 March 2020.

How to contact us

If you have any questions about GlenEV Technologies Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

https://gevtopup.com/help/

Or write to us at: GlenEV Technologies Ltd, Eden Gate Centre, Farrankelly, Delgany, Co. Wicklow, A63 XF64, Ireland.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that GlenEV Technologies Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address: 6 Earlsfort Terrace, Dublin 2, D02 W773.
Email: info@oic.ie